Chase 5/24 Rule and Its Solution (2018.7 Update)

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2018.5 Update: The “Selected for You” method is alive again (HT: DoC), and the paper application method via a BRM (Business Relationship Manager) for business credit cards has been added.


Chase is one of our favorite banks because of their great credit card sign-up bonuses and benefits. I believe many people are eager to get another Chase card. Unfortunately, Chase implemented a new rule in May 2015: if you have 5 or more new credit card accounts in the past 24 months, you will get automatically rejected, no matter how good your credit score is. This policy is called the 5/24 rule. Note that many Chase employees don’t know this policy, and our readers have provided many data points of dealing with ignorant bankers. So before applying for a Chase credit card, you really need to learn details about the exact meaning and the solution for the 5/24 rule.

1. Which cards are affected by the 5/24 rule?

2. Which cards are NOT affected by the 5/24 rule?

3. What is the exact meaning of 5 new accounts?

  • New accounts include ALL credit cards that appear in your credit report as opened within the last 24 months. Credit cards and charge cards issued by other banks are included. The rule does not only apply to new Chase cards!
  • New accounts that haven’t been added to your credit report do not count. If you receive a hard pull on your credit report but the account does not appear, it will not count. For example, AmEx new accounts are usually reported to the credit bureaus after 2 statements. So if you have less than 5 new accounts on your credit report but have opened new AmEx cards, you should hurry up and apply for a Chase card before the AmEx accounts appear. This doesn’t work for new cards approved by Chase itself, since Chase can trace your new card in their internal system. Also note that Barclaycard will report the new account as soon as you get approved.
  • Closed cards, if they are opened within 24 months, also count.
  • Authorized user counts toward the 5 new accounts limit. Generally speaking, authorized users can make purchases with a card without assuming payment liability, but Chase does indeed count this as a new account. Sometimes adding an authorized user does not require an SSN, but the credit bureau is still able to locate you based on name, birthday and other information, and add the information of authorized user to your credit report. So if someone has added you as authorized user, remember to check your credit report before applying for a new card of Chase. If you get a rejection, call the reconsideration department and ask the customer service representative to drop your authorized user accounts when counting the number of new accounts.
  • Store credit cards are excluded from the definition of “new” credit card accounts here, because they are labeled differently in the credit report.
  • The exact definition of 24 months: Chase won’t tell us how they count months, so we can only guess based on available data points. The data points on DoC show that 24 months represent calendar months. For example, let’s assume a simple situation: if I got 5 cards on Jan 20, 2015, and no new accounts thereafter, I would be under 5/24 on Feb 1, 2017. I don’t need to wait until Feb 21, 2017 to get approved!

4. The ways to bypass the 5/24 rule

  • Online “Selected For You” can bypass the 5/24 rule. Look for the green checkmark on your Chase account.
  • In branch pre-approved offers can bypass the 5/24 rule. Note that online pre-approvals don’t work. Before your application in branch, let the banker search for pre-qualified offers for you. If you get a pre-qualified offer, you have to use that link to apply!
  • A mail offer with a RSVP code can bypass the 5/24 rule for UR cards. Note that RSVP codes dont work for the co-branded cards such as United, Marriott, and Southwest.
  • For business credit cards, you can ask a BRM (Business Relationship Manager) to file a paper application in branch to bypass 5/24.
  • If you have exactly 5 new accounts, you may or may not get rejected. Some people at 4/24 have tried to apply for 2 Chase cards in one day, and some people was successful. Of course, it depends on how good your credit history is.
  • CPCs used to be able to bypass the 5/24 rule, but that no longer works.

There is a general criteria for you to know whether you will bypass the 5/24 rule before submitting an application. If in the the deal terms you see a fixed APR, then it’s highly likely you have a true offer than ca bypass 5/24. If you see an APR range, then your offer will not bypass 5/24.

A fixed APR term is stated like this:

“0% fixed Intro APR for the first 12 months that your Account is open. After that, 14.74%. This APR will vary with the market based on the Prime Rate.”

An APR range term is stated like this:

“0% fixed Intro APR for the first 12 months that your Account is open. After that, 14.74% to 20.74%, based on your creditworthiness. These APRs will vary with the market based on the Prime Rate.”

5. Strategies towards 5/24

Based on this information, our recommended strategies include:

  • For newbies, apply for the cards that are affected by 5/24 first, especially UR-earning cards like the Freedom/CFU/CSP/CSR.
  • If you have 5 or more new accounts in the past 2 years including authorized user accounts, but less than 5 new accounts excluding the authorized user accounts, then call the reconsideration line after being declined and have them remove the authorized user accounts from their tally.
  • If you have 5 or more new accounts in the past 2 years, you should try the bypass methods listed above. If you can not see any in branch pre-approval offers, you should wait to apply until 1) you can see those offers, which are frequently updated, or 2) you are under 5/24.
  • Just move on if you don’t care about the Chase UR system. Both Amex Membership Rewards (MR) and Citi ThankYou Point (TYP) are points systems with a lot of value. Take redeeming points for a round-trip ticket between US and China as an example. You can transfer AmEx points for reward flights on ANA and Air Canada, which are  Star Alliance members with United Airlines and Air China. This means you can use ANA or Air Canada miles to book reward flights with United or Air China. In this example, ANA even costs less points then booking directly with United miles.

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